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PatientSafe – Pharmacovigilance Case Intake

Global Value Web PatientSafe solution

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How changes impact Product Life Cycle

Currently, only 5-10% of Spontaneous Adverse Drug Reactions (ADRs) are reported worldwide with direct patient contributions accounting for a mere 1%. Reporting through conventional systems can be cumbersome.

Reports of product experiences play a major role in patient and drug safety. Manufacturers can use them to identify and avoid risks and improve their products. Unfortunately, it is a struggle to collect reliable reports, resulting, in some cases, in hospitalization due to under-reporting.

life-cycle-management

The pharmacovigilance challenge: only 5-10% of Adverse Drug Reactions reported

Currently, only 5-10% of Spontaneous Adverse Drug Reactions (ADRs) are reported worldwide with direct patient contributions accounting for a mere 1%. Reporting through conventional systems can be cumbersome.

Reports of product experiences play a major role in patient and drug safety. Manufacturers can use them to identify and avoid risks and improve their products. Unfortunately, it is a struggle to collect reliable reports, resulting, in some cases, in hospitalization due to under-reporting.

Enhancing Patient Safety with Global Value Web’s

PatientSafe, a Global Value Web service, offers a comprehensive platform for a complete patient experience.

It enables patients to effortlessly report product experiences, including Adverse Drug Reactions (ADRs), Adverse Events (AEs), Product Quality Complaints (PQC), feedback, and product inquiries. It is a user-friendly reporting bot through which patient can share their feedback directly with drug manufacturers, engaging seamlessly across multiple touchpoints. By collecting this valuable data, manufacturers can identify potential risks sooner, improving patient safety, enhancing product quality, and ensuring faster response times for patient inquiries and concerns.

Key Benefits of PatientSafe:

  • Improving Patient Safety
    PatientSafe helps detect potential drug safety risks earlier, reducing health burdens and minimizing the chance of hospitalization. Through the bot, patients are empowered to share their feedback, giving manufacturers valuable data to enhance product safety.
  • Cost-Effective Solution
    Manual intake processes for pharmacovigilance drain significant resources. PatientSafe automates case processing, reducing manual errors, increasing productivity, and cutting costs—while still ensuring superior patient outcomes. Increase productivity and lower costs of overall pharmacovigilance operations by 50-80
“PatientSafe empowers patients to effortlessly share their product experiences, transforming them into active contributors to Patient safety.”

Why Choose PatientSafe?

PatientSafe is patient-centric

it simplifies the process of reporting adverse events and product experiences, no assistance from a healthcare professional is required.

PatientSafe is multimodal

It integrates various communication channels by which reporting can be done seamlessly.

PatientSafe eliminates barriers

It significantly removes access barriers and language barriers by allowing reporting in any language and any region.

PatientSafe allows proactive follow-up

Vital additional details are captured, ensuring that adverse events and side effects can be thoroughly investigated,
and all data is precise and complete for regulatory reporting and safety monitoring.

PatientSafe automatically generates reports

compliant with ICH standards( International Council for
Harmonisation of Technical Requirements of Pharmaceuticals for Human Use) for ICSRs(Individual Case Safety Report.)

Would you like to know more?

Our PatientSafe pharmacovigilance service is available worldwide and can also be used as a white-label solution. Fill in our form to request our brochure or get a quick answer to your question about our pharmacovigilance bot

Lakshmi Kubendran

Network of Excellence Leader – Development

Lakshmi is a Pharma professional, certified Six Sigma Black Belt Professional, and has over 14-years of work experience in various streams of the pharmaceutical industry; including, but not limited to Sales and Marketing, Patents, and Literature Management and in Drug Product Development. She’s been with GVW for over 8.5-years and currently leads a Drug Product Development Team.

Mail : freeconsultation@global-value-web.com |

Are you looking for someone to make sense of the data in you organization? Global Value Web has the expertise to make the most out of your data. Our subject matter experts combine insights from across the globe to make your processes more efficient and reduce costs across the value chain. Our experts work in a collaborative matter with your personnel, training them in the daily use of data and challenging them to prepare for a future in which data can supercharge your organizations development.

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Read more about GVW’s Pharma Life Cycle Management Service for Pharma & Life Sciences

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Would you like to know more?

Our PatientSafe pharmacovigilance service is available worldwide and can also be used as a white-label solution. Fill in our form to request our brochure or get a quick answer to your question about our pharmacovigilance bot.
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